Reference

Terms That Cover How Your Account Works

These terms set out the rules for using AR Baji — what you can do, what we expect, and how your account is managed from the moment you join. Access depends on your local law and eligible region, so read through before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredUpdates notified to you
AR Baji Terms That Cover How Your Account Works
TERMS HELP CHANNELS

Reach Us About Your Terms Query

If something in these terms is unclear or you want to raise a concern about how a rule applies to your account, our support team can walk you through it. We handle account and policy questions via the channels below — response times vary by channel and query type, so live chat is the quickest path for urgent matters.

Team online

Live Chat

Open the chat icon from any page in your account dashboard for direct help on terms and account access questions.

Email Support

Send a detailed query to our support address for written responses on account rules, payment disputes, or eligibility questions.

Help Centre

Our help pages cover the most common terms questions including payment verification, account suspension, and withdrawal conditions.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

Your account data and transaction history are stored securely and used only for the purposes covered in these terms. Deposits and withdrawals through bKash, Nagad, and Rocket are logged against your registered wallet number — we do not store your mobile banking PIN or credentials. If you want to close your account or request a copy of your data, contact support through live chat or email and we will process the request in line with applicable requirements.

Wallet Verification

Each bKash, Nagad, or Rocket number you use must match the name on your AR Baji account. Mismatched details delay withdrawal processing until verified.

Account Access Control

Your login credentials are your responsibility. If you suspect unauthorised access, contact support immediately and we will lock the account while investigating.

Data Retention

We retain transaction and account records for the period required under applicable rules. You can request a summary of your data at any time through our support channels.

Terms Updates

When these terms change, we post a notice in your account dashboard at least several days before the new version takes effect, so you have time to review before deciding to continue.

Questions About AR Baji Terms Answered

These are the questions we hear most often about how our terms apply to real account situations — from payment rules to what happens when something goes wrong.

These terms apply to anyone who opens or uses an AR Baji account. Access is only for individuals in regions where online wagering is permitted under local law. Eligibility is your responsibility to confirm.

No. Deposits must come from a mobile wallet registered in your own name. Sending funds from a third-party bKash, Nagad, or Rocket account will cause your withdrawal to be held pending verification.

We will notify you via your registered contact. You can raise a dispute through our support channels. Funds in your account wallet are held during review and returned if the investigation resolves in your favour.

Contact support via live chat or email and request account closure. We will confirm your identity, process any outstanding balance to your verified payment method, and close the account within a reasonable period.

We post a notice in your account dashboard before any update takes effect. Continuing to use the account after that date means you accept the revised terms. You can always contact support if a change is unclear.

The core terms are the same across all supported regions. However, access to certain features may vary depending on local rules. Players in Dhaka and elsewhere should confirm that online wagering is lawful in their area before continuing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.