Reference

Where You Stand With Us Legally

This page sets out the rules that govern your account with us: who can register, how we verify a bKash or Nagad withdrawal, and what happens to your data.

Account eligibilityWallet verificationData handlingRegion rulesContact paths

Explore the Lobby Read FAQ

POLICY CONTACT PATHS

How To Reach Us On Legal Matters

Legal questions should not sit in a general queue. If you want a copy of your data, a correction to your registered name, or a written answer on why a withdrawal is on hold, tell our team it is a policy request and it goes to the people who handle those files. Keep your registered number handy; we verify identity before we discuss anything tied to your account wallet.

Team online

Live chat on any device

Open chat from the account menu on mobile browser or the app. Say it is a legal or data request so the ticket routes correctly instead of sitting with general help.

Email for written records

Use the support address published in your account area when you need something on record: data access, deletion, or a dispute over a held bKash or Nagad payout.

Verification desk

Wallet ownership checks and document uploads go through the verification step in your account. Our team confirms the wallet number matches your profile before releasing funds.

Account Rules and Regional Eligibility

AR Baji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

One account per person, registered with a phone number you control. That number receives your OTP at login, and it must match the mobile wallet you deposit from. If your bKash, Nagad or Rocket number differs from the one on file, we hold the withdrawal until

1
the mismatch is cleared with our support team, because paying out to a third-party wallet is where most disputes start. Eligibility is not something we decide alone. Whether you may open or keep an account depends on the law that applies where you are and whether
2
your region is one we can serve. If that changes, we may restrict deposits, close markets such as Football League Special, or limit lobby access without notice. Age of majority under your local law applies in every case. Game outcomes are settled by the studio that
3
runs the round, not by us. Crash Blaze multipliers and Baccarat Lightning deals resolve on the provider's side, and we hold those results as final. RTP is shown only where the game or provider publishes it in the game panel; we do not attach our own
4
figures. Bonus terms sit with each offer on the promo board, and those terms form part of this agreement once you opt in. Break the rules on multi-accounting or wallet ownership and we may void related balances.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND SECURITY

What We Do With Your Details

We collect what the account actually needs: your mobile number, your wallet details, your transaction history and the device you log in from. That last one matters because your session carries across from mobile browser to the app, and we watch for logins that do not fit your usual pattern. Nothing about your wallet is sold on. Retention follows the record-keeping duties that apply to us, then it goes.

Login and session security

Every login runs through an OTP sent to your registered number. Sessions are encrypted in transit with SSL, and we can end an active session for you if a device is lost.

Cookies and how we use them

Cookies keep you signed in, remember your lobby preferences, and let us spot faulty pages. You can clear them from your browser, though you will then log in again with a fresh OTP.

Payment data handling

Your bKash, Nagad or Rocket number is stored to match deposits against withdrawals. We do not hold your wallet PIN, and no staff member will ever ask you for it.

Corrections and deletion

Ask our team to fix a wrong name or number, or to delete your record. We confirm identity first, and some transaction data stays for as long as our record-keeping duties require.

Legal Questions You Actually Ask

These are the questions our team fields most often about terms, data and access. If yours is not here, chat with us from the account menu and we will answer it directly rather than pointing you at a policy page.

That depends on the law that applies where you are and whether your region is eligible. We do not promise nationwide access, and we may restrict registration or deposits when rules change.

Usually the wallet number on the request does not match the bKash, Nagad or Rocket number on your profile. Our verification desk clears the mismatch once you confirm ownership of the wallet.

Your mobile number, wallet details, transaction history, login devices and any documents you upload for verification. We keep no wallet PIN and share nothing with advertisers.

Message our team through live chat or the published support email and flag it as a data request. We verify your identity first, then handle it under the retention rules that bind us.

No. Rounds settle with the studio running the game, so a Crash Blaze multiplier or a Slot Heroes spin resolves on the provider's side and we treat that outcome as final.

Only where the game or provider shows it inside the game panel. We never attach our own percentages, so check the information tab in the title you are playing.

No, one account per person and per phone number. Duplicate accounts can be closed and related balances voided, since multi-accounting sits against the terms you accept at registration.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy AppAR Baji App InfoCrash Skyrise

Where You Stand With Us Legally

How To Reach Us On Legal Matters

Live chat on any device

Email for written records

Verification desk

What We Do With Your Details

Login and session security

Cookies and how we use them

Payment data handling

Corrections and deletion

Legal Questions You Actually Ask

01 Can I open an account from anywhere in Bangladesh?

02 Why is my withdrawal on hold?

03 What personal data do you keep about me?

04 How do I request a copy or deletion of my data?

05 Are game results decided by AR Baji?

06 Do you publish RTP for your games?

07 Can I hold more than one account?

Legal

Related pages

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